Frequently asked questions

Direct ERP (دايركت إي ار بي) is a Saudi point of sale and accounting system for shops, supermarkets, restaurants and cafés: a till app on Windows and Android, a back office in the browser, and accounting, inventory, purchasing, e-invoicing and the VAT return in one Arabic-first product.

Yes. The till sells, prints and signs invoices with the internet down, and uploads what it sold, in order, when the connection returns — nothing lost or doubled. In a restaurant, waiters and the kitchen keep working over the restaurant's own network.

Yes. A registered business issues invoices with the phase 1 QR code; a business integrated with ZATCA signs simplified invoices on the device and reports them, and clears standard invoices before sharing them. Your units are onboarded from the Fatoora portal with an OTP.

Yes. Choose «not registered» and your invoices are issued without VAT or a VAT number. When you register or your integration wave arrives, change the profile on its date; what was issued before stays as it was issued.

The till runs on Windows and Android devices, including handheld POS terminals with a built-in printer and scanner; the waiter app on an Android phone; the back office in the browser and on Windows. It works with thermal receipt printers, barcode scanners, a customer display and label printers. There is no iPhone or iPad app today.

Yes: table plan, waiter on a phone, kitchen display and station printers, split bills, takeaway and delivery with zones and drivers, recipes and their cost, and calories and allergens per item.

A renewing monthly or yearly subscription; the price is agreed per business by its branches, devices and users. Contact us on WhatsApp or by phone (0548994894).

No. Direct ERP is a renewing monthly or yearly subscription, with updates and support included.

Contact us, we agree the plan and the price, then we set up your business and send the owner's invitation to their email, and you activate your tills with a code from the back office.

Yes. Items, customers, suppliers and opening balances move from Excel or CSV files, with a full preview before applying and a report that matches your opening trial balance to the source.

Today the cashier records a card payment with the terminal's approval code. A direct link between the till and the payment terminal is coming soon, once certified with the acquirers.

Coming soon. The incoming orders inbox is built; linking delivery apps to it awaits partnership agreements.

Yes: price lists per branch, warehouses per branch, transfers between them, staff with permissions scoped to their branches, and reports by branch.

Yes, from the items screen or the goods receipt, at the VAT-inclusive price exactly as the till computes it, with an EAN-13 or Code 128 barcode.

Your own staff, within their permissions. Our support team reads your data only in a session you approve each time, read-only and under an hour, and you see everything that was read.

A signed package of all your data and files is built for you to download; personal data is anonymised after a period, and tax documents are kept for the period the law requires.